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Frequently asked questions

What is Koinz Trading?
Am I required to verify my identity?
Can Koinz Trading hold my bitcoins for me?
From which countries can I use Koinz Trading services?
Does Koinz Trading also offer live chat?
When can I reach Koinz Trading?
What happens should Koinz Trading go bankrupt?
Which payment methods does Koinz Trading accept?
How long before I receive my bitcoins from Koinz Trading?
Which bitcoin wallet should I use?
The bitcoin address I have entered is incorrect, can I change this?
I want to buy or sell more than 10,000 euro’s worth of bitcoins, may I?
Can I buy bitcoins anonymously via Koinz Trading?
Do I have to pay tax on my bitcoins?